Watering frequency depends on the plant type, size, and environment. Most indoor plants prefer their soil to dry out slightly between waterings. Check the soil moisture by inserting your finger about an inch deep - if it's dry, it's time to water. We provide specific care instructions with each plant purchase.
Most indoor plants thrive in bright, indirect sunlight. Avoid placing them in direct sunlight or dark corners. Consider the plant's specific light requirements, which are detailed in the care instructions provided with your purchase.
Healthy plants typically have vibrant, firm leaves, new growth, and no signs of pests or disease. Yellowing leaves, drooping, or spots may indicate issues. Our care guides help you identify and address common plant problems.
We process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. Delivery times may vary based on your location and the season.
Currently, we only ship within the United States. We're working on expanding our shipping capabilities to serve international customers.
Our plants are carefully packaged in specially designed boxes with proper insulation and support to ensure they arrive in perfect condition. We use eco-friendly packaging materials whenever possible.
We offer a 30-day guarantee on all plants. If your plant arrives damaged or dies within 30 days of delivery, we'll replace it or provide a full refund. Please contact our customer service team to initiate a return.
Yes, you can exchange your plant within 30 days of purchase. The plant must be in its original condition with the original packaging. Contact our customer service team to arrange an exchange.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through our encrypted payment system.
You can modify or cancel your order within 1 hour of placing it. Please contact our customer service team immediately for assistance.
We recommend starting with low-maintenance plants like Snake Plants, Pothos, or ZZ Plants. These plants are forgiving and perfect for those new to plant care. Look for our "Beginner Friendly" tag on product pages.
Yes, we offer a selection of pet-friendly plants. Look for the "Pet Safe" tag on our product pages. However, we recommend keeping all plants out of reach of pets to prevent any potential issues.
We offer several plants that thrive in low-light conditions, including Snake Plants, ZZ Plants, and Pothos. These plants are perfect for offices or rooms with limited natural light.
Yes, we have a selection of air-purifying plants like Spider Plants, Peace Lilies, and Boston Ferns. These plants help improve indoor air quality by removing toxins.
Choose a pot 1-2 inches larger than the current one, use well-draining soil, and repot during the growing season (spring/summer). Water thoroughly after repotting and avoid fertilizing for 4-6 weeks.
Use a balanced, water-soluble fertilizer during the growing season (spring/summer). Follow package instructions and avoid over-fertilizing, which can damage plants. Most plants don't need fertilizer during winter.
Regular inspection helps catch pests early. For spider mites, mealybugs, or scale, use insecticidal soap or neem oil. Isolate affected plants and treat according to our pest control guide.
Yes, we offer beautiful gift wrapping for all plants. You can select this option during checkout. We also include a personalized gift message at no additional cost.
Yes, you can schedule deliveries up to 30 days in advance. Select your preferred delivery date during checkout. We recommend scheduling at least 3-5 business days ahead for special occasions.
Yes, we provide corporate gifting services with bulk ordering options and custom packaging. Contact our corporate sales team for special arrangements and pricing.
Yellow leaves can indicate overwatering, underwatering, or nutrient deficiencies. Check soil moisture, ensure proper drainage, and review our care guide for specific plant requirements.
Brown tips often result from low humidity, over-fertilization, or inconsistent watering. Increase humidity, reduce fertilizer, and maintain consistent watering schedule.
First, identify the cause (watering, light, pests). Trim dead parts, adjust care routine, and repot if necessary. Our plant care experts can provide specific guidance for your plant.
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